At earthware we develop life-changing technology solutions to solve real world healthcare problems.
From virtual reality and chatbots to more traditional technology, such as websites, apps and e-details, we channel our creativity and technical expertise to help our clients promote their brands, educate and assist healthcare professionals and support and empower patients.
In Europe, 200,000 people are affected by Hepatic Encephalopathy (HE), a potentially fatal condition caused by chronic liver disease. Norgine wanted to develop an app to help patients monitor symptoms anytime, anywhere.
Teva wanted to improve the customer experience of Healthcare Professionals (HCPs) engaging with their brand. We created a chatbot to provide 24/7 support via a conversational user interface.
When patients with sleep difficulties visit their HCP, they often find it challenging to communicate and quantify their sleep problems. We worked with Flynn Pharma to create SNappD, an app that tracks sleep behaviours over time and enables patients to share their data.
12 million colonoscopies are performed across Europe annually. Norgine’s chatbot and reminder service helps patients understand the colonoscopy procedure and how to take their bowel preparation, assisting them with their preparation for the day.
earthware were engaged by two global pharmaceutical companies on behalf of the National Rheumatoid Arthritis Society to develop a solution that would empower rheumatoid arthritis patients to more effectively monitor their own disease activity.
We are passionate about using technology to bring people together. That’s why we were excited when Takeda Europe approached us to design a new customer engagement portal for healthcare professionals across the continent.
To make life easier for both patients and their healthcare professionals, we developed an application to provide ongoing monitoring of a patient’s blood pressure.
We start with the question ‘Why?’. Our interactive workshops unpick the healthcare problems our clients are trying to solve, then we imagine the perfect solution.
Our websites are beautifully designed and simple to use, helping patients and healthcare professional’s achieve their goals as efficiently as possible, whether they’re on a pc, tablet or mobile phone.
earthware have set the standard for chatbots in the pharmaceutical industry. Our chatbots help healthcare professionals and patients get the answers they need, when they need them, in a secure compliant way.
Our award-winning mobile apps and medical devices empower patients to proactively track and manage their disease, whilst supporting healthcare professionals in the identification and diagnosis of patients that need their support.
Our eDetails are used every day by thousands of pharmaceutical sales professionals across the world. As Veeva Full-Service Content Partners and Agnitio and IQVIA partners, you can trust earthware to equip your team, whatever CLM platform you prefer.
We’ve developed our own big ideas to solve common problems we see across the healthcare industry. Acumen, our HCP engagement portal and Chatboss, our chatbot manager platform are used every day across the world by some of the biggest names in pharmaceuticals.
Whether a global pharmaceutical company or a health-tech start-up, we treat every client the same. Of course we think we're great to work with. But what really matters is the opinion of our clients. Fortunately, they seem to like us too!
This was Norgine's first software as a medical device which meant we were starting a nerve-wracking journey into the unknown. We chose earthware to be our partners because I know I can trust them to be honest and helpful throughout. We have a great relationship with the team that allows us to get things done super efficiently as a true partnership.
Head of Digital Centre of Excellence, Norgine
I’m so proud of what the team has achieved, not only because of the creative use of technology, but because it makes a real difference to HCPs and their patients.
General Manager for UK and Ireland at Teva
I keep using earthware because they’re effective, efficient and able to provide me with a complete understanding of how they approach a project, why they do it that way and the benefits of doing it for me. They make the complicated simple and met any challenge thrown their way. I will recommend them highly.
Senior Brand Manager, Flynn Pharma
After exploring different options with earthware, we felt a chatbot was the most effective way to provide the 24/7 support patients need. We hope that the patient support services earthware have built for us, might help to save lives.
Head of Digital Centre of Excellence, Norgine
earthware worked hard to develop the app from our patient’s perspective, running workshops to establish what was needed and testing out different approaches. We’re very proud of the app we created together and the feedback from our patients has been very positive!
Director of External Affairs, NRAS
The team at earthware were instrumental in taking the Kampus idea and bringing it to life, first through wireframes and prototypes and then through beautiful design and skilled development. They delivered an innovative solution on time, on budget and were great fun to work with too!
Digital and Multi-Channel Manager, Takeda Nordics and Baltics