We solve real world problems through digital consultancy, websites & apps

imagine deliver together

info@earthware.co.uk

We are
earthware

We love asking, 'Why?'. It's a great way to drive to the heart of every project challenge. It's the inquisitive child within us, that's never gone away.

'Why?' helps us to understand and then solve our clients' problems with breakthrough digital solutions. Be that a web, mobile, or desktop application. We don't stop there. From Chatbots to Virtual Reality, we are always looking for new ways to break boundaries.

We are specialists. Especially in healthcare, but also in interactive mapping. That said, we can deliver in any industry, as you can see from our previous work.

Find out more about us

Our work

Healthcare professional chatbot

Teva wanted to improve the customer experience of Healthcare Professionals (HCPs) engaging with their brand. We created a chatbot to provide 24/7 support via a conversational user interface.

Colonoscopy patient support

12 million colonoscopies are performed across Europe annually. Norgine’s chatbot and reminder service helps patients understand the colonoscopy procedure and how to take their bowel preparation, assisting them with their preparation for the day.

Know your DAS app

earthware were engaged by two global pharmaceutical companies on behalf of the National Rheumatoid Arthritis Society to develop a solution that would empower rheumatoid arthritis patients to more effectively monitor their own disease activity.

Takeda Kampus

We are passionate about using technology to bring people together. That’s why we were excited when Takeda Europe approached us to design a new customer engagement portal for healthcare professionals across the continent.

Skype X Games

With a very tight, two-week turnaround, Skype asked us to create a responsive, web-based map solution for the Skype Winter X-Games in Aspen, Colorado. Luckily, we are experts in mapping and we love a challenge!

Transport for London

We were thrilled to put our mapping expertise to the test by creating the maps for TfL’s website Journey Planner.

Dow AgroSciences

We love innovation, so when we were approached by Dow AgroSciences about their ‘Innovation Beyond Expectation’ event we were instantly on board. With only 3 weeks’ notice, we set ourselves a challenge - to see what technological innovation we could bring to the event.

Blood Pressure App

To make life easier for both patients and their healthcare professionals, we developed an application to provide ongoing monitoring of a patient’s blood pressure.

London 2012 Olympics

Our mission was to create an intelligent, interactive map to help a global audience explore and experience the London 2012 Olympic games.

We deliver

Consultancy

We start with the question ‘Why?’. Our interactive workshops unpick the problems our clients are trying to solve, then we imagine the perfect solution, bringing them to life in interactive prototypes.

Websites

Our websites are beautifully designed and brilliantly simple to use, helping users achieve their goals as efficiently as possible, whether they’re on a pc, tablet or mobile phone.

Chatbots

earthware have set the standard for chatbots in the pharmaceutical industry. Our chatbots help healthcare professionals and patients get the answers they need, when they need them, in a secure compliant way.

Augmented reality (AR)

Our AR solutions can breathe new life into stale campaigns and make sales calls, more exciting, interactive and memorable. Using AR we are opening up new possibilities for promotion and education for our clients.

Apps

Whether an android, iOS, or web application, our award-winning mobile apps help solve the real-world problems of thousands of patients worldwide.

eDetails

Our eDetails are used every day by thousands of pharmaceutical sales representatives across the world. Whether you use Veeva, Agnitio or Nexxus MiTouch, earthware can equip your team with compelling sales tools.

Software products

It’s hard to contain our enthusiasm. We develop our own big ideas. Taking them from doodles on the back of a napkin, into exciting, commercially profitable apps and solutions.

Virtual reality (VR)

Our VR solutions help clients showcase their products and deliver education through immersive, interactive experiences at exhibitions, conferences or through a website or app.

From blue chips to brilliant, little gems

Whether a global multinational or a start-up, we treat every client the same. Of course we think we're great to work with. But what really matters is the opinion of our clients. Fortunately, they seem to like us too!

I’m so proud of what the team has achieved, not only because of the creative use of technology, but because it makes a real difference to HCPs and their patients.

Kim Innes

General Manager for UK and Ireland at Teva

After exploring different options with earthware, we felt a chatbot was the most effective way to provide the 24/7 support patients need. We hope that the patient support services earthware have built for us, might help to save lives.

Kym Jacks-Bryant

Head of Digital Centre of Excellence, Norgine

earthware worked hard to develop the app from our patient’s perspective, running workshops to establish what was needed and testing out different approaches. We’re very proud of the app we created together and the feedback from our patients has been very positive!

Clare Jacklin

Director of External Affairs, NRAS

The team at earthware were instrumental in taking the Kampus idea and bringing it to life, first through wireframes and prototypes and then through beautiful design and skilled development. They delivered an innovative solution on time, on budget and were great fun to work with too!

Lauri Muhonen

Digital and Multi-Channel Manager, Takeda Nordics and Baltics

This project required a very quick turnaround, which earthware handled swiftly and efficiently. They led both Skype and its supporting agencies through the entire build journey with ease and authority. Great job!

Lucy Woolfenden

Campaign Manager at Skype

earthware’s experience made the process of developing our app flawless. They amazed us with how quickly they turned the project around, and they inspired our attendees with their presentation on the day

Elizabeth Hall

Marketing Communications Manager, Dow AgroSciences UK & Ireland

Our latest news and views

Rachel Shelley

03 July 2020

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Consumers want instant answers, but the average time it takes a company to respond to a message is 10 hours. See how #chatbots can transform how healthcare companies support their customers: earthware.co.uk/what-we-do/cha… #pharma #healthcare #digitalhealth #ai #customersupport pic.twitter.com/tcXl0byeRV

09 Jul 202015:17

In the past couple of weeks we've had two new team members join us. A big welcome to Grace and Adam! earthware.co.uk/blog/welcome-g… #newbies #recruitment

03 Jul 202014:13

#Chatbots have been transforming the consumer web experience for a while, but are not yet commonplace in #pharma. Download our whitepaper to find out why they will be by 2025: earthware.co.uk/what-we-do/cha… #ai #healthcare #digitalhealth #patientsupport #pharmamarketing pic.twitter.com/AcTPrylgnD

06 Jul 202013:36

Thanks @CxHealth for a great event! A huge congratulations to all the winners! 👏 #cxhealth #pharma #healthcare #awards #pharmaawards twitter.com/CxHealth/statu…

02 Jul 202016:34