We are earthware. We solve real world healthcare problems through award-winning digital solutions

imagine deliver together

info@earthware.co.uk

We are
digital specialists

At earthware we develop life-changing technology solutions to solve real world healthcare problems.

From virtual reality and chatbots to more traditional technology, such as websites, apps and e-details, we channel our creativity and technical expertise to help our clients promote their brands, educate and assist healthcare professionals and support and empower patients.

Find out more about us

Or see our work

Our work

LiverSync®

In Europe, 200,000 people are affected by Hepatic Encephalopathy (HE), a potentially fatal condition caused by chronic liver disease. Norgine wanted to develop an app to help patients monitor symptoms anytime, anywhere.

Healthcare professional chatbot

Teva wanted to improve the customer experience of Healthcare Professionals (HCPs) engaging with their brand. We created a chatbot to provide 24/7 support via a conversational user interface.

SNappD

When patients with sleep difficulties visit their HCP, they often find it challenging to communicate and quantify their sleep problems. We worked with Flynn Pharma to create SNappD, an app that tracks sleep behaviours over time and enables patients to share their data.

Colonoscopy patient support

12 million colonoscopies are performed across Europe annually. Norgine’s chatbot and reminder service helps patients understand the colonoscopy procedure and how to take their bowel preparation, assisting them with their preparation for the day.

Know your DAS app

earthware were engaged by two global pharmaceutical companies on behalf of the National Rheumatoid Arthritis Society to develop a solution that would empower rheumatoid arthritis patients to more effectively monitor their own disease activity.

Takeda Kampus

We are passionate about using technology to bring people together. That’s why we were excited when Takeda Europe approached us to design a new customer engagement portal for healthcare professionals across the continent.

Blood Pressure App

To make life easier for both patients and their healthcare professionals, we developed an application to provide ongoing monitoring of a patient’s blood pressure.

We deliver

Consultancy

We start with the question ‘Why?’. Our interactive workshops unpick the healthcare problems our clients are trying to solve, then we imagine the perfect solution.

Agile workshops

Websites

Our websites are beautifully designed and simple to use, helping patients and healthcare professional’s achieve their goals as efficiently as possible, whether they’re on a pc, tablet or mobile phone.

Website case study

Chatbots

earthware have set the standard for chatbots in the pharmaceutical industry. Our chatbots help healthcare professionals and patients get the answers they need, when they need them, in a secure compliant way.

Find out more

Augmented reality (AR)

Our AR solutions breathe new life into healthcare promotional campaigns, making sales calls more exciting, interactive and memorable, whilst creating new possibilities for healthcare professional and patient education.

Find out more

Apps

Our award-winning mobile apps and medical devices empower patients to proactively track and manage their disease, whilst supporting healthcare professionals in the identification and diagnosis of patients that need their support.

App case study

eDetails

Our eDetails are used every day by thousands of pharmaceutical sales professionals across the world. As Veeva Full-Service Content Partners and Agnitio and IQVIA partners, you can trust earthware to equip your team, whatever CLM platform you prefer.

eDetail CMS

Software products

We’ve developed our own big ideas to solve common problems we see across the healthcare industry. Acumen, our HCP engagement portal and Chatboss, our chatbot manager platform are used every day across the world by some of the biggest names in pharmaceuticals.

See our products

Virtual reality (VR)

Our VR solutions help clients showcase their products and deliver medical education through immersive, interactive experiences at exhibitions, conferences or through a website or app.

From blue chips to brilliant, little gems

Whether a global pharmaceutical company or a health-tech start-up, we treat every client the same. Of course we think we're great to work with. But what really matters is the opinion of our clients. Fortunately, they seem to like us too!

This was Norgine's first software as a medical device which meant we were starting a nerve-wracking journey into the unknown. We chose earthware to be our partners because I know I can trust them to be honest and helpful throughout. We have a great relationship with the team that allows us to get things done super efficiently as a true partnership.

Kym Jacks-Bryant

Head of Digital Centre of Excellence, Norgine

I’m so proud of what the team has achieved, not only because of the creative use of technology, but because it makes a real difference to HCPs and their patients.

Kim Innes

General Manager for UK and Ireland at Teva

I keep using earthware because they’re effective, efficient and able to provide me with a complete understanding of how they approach a project, why they do it that way and the benefits of doing it for me. They make the complicated simple and met any challenge thrown their way. I will recommend them highly.

James Cox

Senior Brand Manager, Flynn Pharma

After exploring different options with earthware, we felt a chatbot was the most effective way to provide the 24/7 support patients need. We hope that the patient support services earthware have built for us, might help to save lives.

Kym Jacks-Bryant

Head of Digital Centre of Excellence, Norgine

earthware worked hard to develop the app from our patient’s perspective, running workshops to establish what was needed and testing out different approaches. We’re very proud of the app we created together and the feedback from our patients has been very positive!

Clare Jacklin

Director of External Affairs, NRAS

The team at earthware were instrumental in taking the Kampus idea and bringing it to life, first through wireframes and prototypes and then through beautiful design and skilled development. They delivered an innovative solution on time, on budget and were great fun to work with too!

Lauri Muhonen

Digital and Multi-Channel Manager, Takeda Nordics and Baltics

Our latest news and views

Melanie Charles

28 January 2021

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Join our conversation

After the upheaval of 2020, wouldn’t it be great to know what 2021 has in store for us? Today @earthware’s co-founder and CTO, Brian Norman (@gingemonster) shares the key trends in digital healthcare for 2021. earthware.co.uk/blog/2021-the-… #makeitcount #digitalhealthcare #covid19 pic.twitter.com/uido81lxDS

28 Jan 202111:24

We can't wait! twitter.com/BHBIAssociatio…

27 Jan 202110:52

We are delighted to announce that we are finalists in two categories, Patient Support and Innovation Award, at the 2021 @PMSociety #PMAwards! 🎉 #healthcare #digitalhealth #awards #pharma #pharmaawards #agency pic.twitter.com/crVOKa1oOr

27 Jan 202110:11

A great example of how the pandemic has driven digital adoption and is transforming user experience in all aspects of our lives from healthcare to retail, hospitality and entertainment. bbc.co.uk/news/business-… #covid19 #qrcodes #tech4good #digitalhealthcare

25 Jan 202112:15